How user-generated content and customer feedback can strengthen your value proposition

Contributor Jim Williams says it’s time to really listen to your customers’ words and understand the experience they expect you to deliver.

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From http://feeds.marketingland.com/~r/mktingland/~3/O3EKiF5EE5Y/user-generated-content-customer-feedback-can-strengthen-value-proposition-198130

source https://jessicaevieblog.wordpress.com/2016/11/16/how-user-generated-content-and-customer-feedback-can-strengthen-your-value-proposition/