Twitter will automate brands’ customer service DMs with welcome messages, quick replies

Twitter’s new welcome messages and quick replies help brands automate their direct message conversations with customers.

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From http://feeds.marketingland.com/~r/mktingland/~3/c52ZnNrUkpY/twitter-will-automate-brands-customer-service-dms-welcome-messages-quick-replies-196765

source https://jessicaevieblog.wordpress.com/2016/11/02/twitter-will-automate-brands-customer-service-dms-with-welcome-messages-quick-replies/