Inside chatbots’ year of growing pains: ‘We’re at an inflection point’

Chatbots in apps like Facebook’s Messenger and Kik have struggled to live up to the hype, but that might actually help them succeed.

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From http://feeds.marketingland.com/~r/mktingland/~3/FYVDyvY3jRA/inside-chatbots-year-growing-pains-210182

source https://jessicaevieblog.wordpress.com/2017/03/28/inside-chatbots-year-of-growing-pains-were-at-an-inflection-point/